Customer Success
A case study - How customers benefit from awareness training
A single successful phishing attack on a manufacturing company can have devastating effects: production processes come to a standstill, leading to significant financial losses and shattering customer trust.
Kirchhoff & Lehr, a specialist in profiling technology known throughout Europe, cannot afford such failures. In addition to a wide range of products, the manufacturer has made a name for itself through high quality standards, delivery reliability and value for money.
When the number of fake emails skyrocketed during the Corona crisis, the company looked for a solution to sensitize its workforce to phishing attacks.
Training becomes a permanent fixture
After just a short time, those responsible decided to offer security awareness training
to make a permanent facility for the administrative staff. “This is mainly due to the
“Spear phishing simulations that offer high educational and didactic benefits,”
emphasizes Robert Batz, Head of IT at Kirchhoff & teaching.
Before the awareness training started, the employees were trained in accordance with the data protection regulations.
informed and asked for their consent. Since then, they have received regular follow-ups
Spear phishing emails. In addition, your security awareness is trained using the Reporter Button included in the Security Awareness Suite.
If a user receives a dubious email, they can forward it directly to the IT department for technical review. After just a few months, the increasing ESI® shows great progress made by employees in phishing attack detection. To ensure that they remain in practice and that newcomers can also benefit, the training courses are extended well beyond the originally agreed contract period. IT manager Robert Batz is certain: “We received overwhelming feedback on the awareness training; our employees have recognized their responsibility as a human firewall.”
Strong together against threats
"Thanks to the full-service offering, we were able to achieve significant learning progress without having to worry about managing and implementing the security awareness training. In order to achieve a long-term and sustainable effect, we decided to make the campaigns permanent."
André Haase - Senior Security Architect - Star Finanz
Prepare your staff for the challenges of the digital world.
Book an appointment with one of our awareness experts now.